ITS Service Desk
The Service Desk is the gateway to IT services.
Incident reports
| Status | Datum | Beschreibung | |
|---|---|---|---|
 | 03.03.2026 12:32 | IT Shop unavailable | Details |
IT Shop unavailableThe IT Shop has been unavailable since approximately 11:30 a.m. due to a technical problem. The problem is being worked on. We are currently trying to get the shop back online as quickly as possible! |
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| 26.02.2026 13:48 | The Frühbühl network is down | Details |
The Frühbühl network is downUpdate 2:34 PM |
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Security: In this section you will find all security-related reports and announcements, as well as IT service notices presented in a clear and accessible format.
Sysstat disruptions can be subscribed to via Sympa.
Opening hours
Hotline
Monday to Thursday
07:30 – 17:30On
Fridays, the hotline closes one hour earlier.
Special closing times & public holidays
Service desk at HG E 11
Monday to Friday
09:30 – 11:00
13:30 – 16:00
Information on how to get here
ITS Service Desk:
Submit a support request to the Service Desk (Smartdesk)